Returns & Exchanges
At Orange Sherbet Boutique, we want you to love your new look, which is why we offer a flexible 30-day return policy for store credit or exchanges on all full-priced items. Please ensure all garments are unworn, unwashed, and still have their original tags attached to be eligible for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels are intact to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.
- 4.Receive Your Credit
Once our warehouse team inspects your return, we will issue a store credit via email within 5-7 business days for you to find your next favorite piece.
